How Do I Reset My Element TV?
Element standard TV
Element Android TV
Element smart TV
The TV will restart in a few seconds. If it doesn’t, power on the TV manually or using the remote control.
Element Fire TV
The TV will restart and turn on automatically. If it doesn’t then turn the TV on using the remote control or by pressing the power button on the TV.
Element ROKU TV
Or simply use the RESET option (a pinhole) on the back of the TV which is located just above the HDMI port. Use a pin and press and hold it for 30-60 seconds for the TV to Reset and Restart.
Why Does My Element TV Keep Saying No Signal?
If there is a no signal message displayed on the TV screen, you need to check the following things before troubleshooting: If after following the above instructions the problem persists, follow these steps to troubleshoot the TV:
How to Get Element Smart TV MAC Address
Follow the instructions below to view the MAC address on your Element Smart TV:
How to Turn ON/OFF Element TV Sleep Timer
To turn on or off the sleep timer on Element TV:
Why is My Element TV Not Connecting to WiFi?
There are several possible reasons your Element TV is not connecting to Wi-Fi: To troubleshoot the problem, you may need to restart your TV and your router. If the problem persists then contact your ISP to check the internet settings.
How to set up Wi-Fi on Element Android TV
Troubleshooting Element TV Slow Internet Connection
If your Element Tv encounters a slow internet connection, try these steps to resolve it:
Element TV Turns On but Black Screen
If your Element TV turns on, has sound, but there is no picture, follow the instructions below to troubleshoot:
Element smart TV
Element TV Screen Problems
Follow these troubleshooting steps to resolve Element TV screen problems:
Colored hue on the TV screen
If the problem persists then try the next steps…
Lines on the TV screen:
Screen color is unstable or is a single color
Blue screen
If there you see blue screen, press the SOURCE button to select the correct source.
TV screen stuck on Element Logo
Follow the instructions below to troubleshoot the TV: If the issue doesn’t resolve then Factory Reset the TV using the Reset option (a pinhole) on the back of the TV which is located just above the HDMI port. Use a pin and press and hold it for 30-60 seconds for the TV to reset and restart.
The picture does not fit the TV screen
If the picture doesn’t fit the TV screen, follow the procedure below to change the picture size on the TV: Or
Stay on a particular channel and press the star (*) button on your TV remote. The TV will display a list of options, select the option Picture Size, and under that, you will see various choices such as zoom, wide, normal, etc… Try selecting all the available choices to check if the picture fits the TV screen
If the Aspect settings on the TV are unable to change the screen size then contact your cable service provider to change the settings.
Black and white picture:
Before troubleshooting, you need to check the following things; If the problem does not resolve, then follow these troubleshooting instructions:
Troubleshooting Blank TV Screen one Element Fire TV
Use the following tips to help resolve a blank or unresponsive screen problem:
Element TV Problems Turning On
Element TV Troubleshooting No Sound
If Element TV has picture but no sound, follow the instructions below to troubleshoot the TV: Element Roku TV “The software update failed because the verification failed” error message This error message is caused by network failure. Here is what you need to do to resolve:
Element Android TV Remote Not Working
If your Element TV remote is not working, it could be:
The batteries are drained and need to be replaced. Batteries are not installed with the correct polarity. Incorrect remote operating mode set. There is something between the TV and remote causing obstruction.
If you have already replaced the batteries and everything checks out then follow the instructions below to troubleshoot the remote control:
Element TV Half Screen Dark
This problem may not be because of an issue with the TV, but rather your cable box. Resetting your cable box can help resolve a half screen dark problem. A recent firmware update could have caused the issue. To troubleshoot, try Unplugging the cable box/DVR, wait for about 10 seconds, then plug it back in.
Element TV Turns On Then Off Immediately
A TV turning on and off automatically is likely a functional issue. Confirm whether the sleep timer is set or power is interrupted. To troubleshoot this problem, follow the instructions below:
Element TV Does Not Turn On
If your Element TV doesn’t turn on, follow the instructions below to troubleshoot:
Element TV Volume Keeps Going Up
If your TV volume changes automatically and goes up, follow these steps to troubleshoot:
Volume Button Not Working on Element TV
If the volume button on your TV doesn’t seem to work, try these instructions to see if the problem resolves.
